Organization Part 2

Give the relative stability of organizations, one might expect that innovation would be rare. On the contrary, innovation goes on all the time in most organizations. Many barriers and resistance to change exist in an organization, but we should not forget that innovation is one of the fundamental processes under way in all organizations.

Sumber: Freepik

The great German sociologist Max Weber (1958) described bureaucratic organizations, like factories, armies and government agencies, as characterized by a form of authoritarian control that he called the "iron cage.". 

Rules are made and orders issued by individuals of authority and carried out by organizational members who accept the system of authority. At first, this control system operates in a rational and efficient manner, but the organizational effectiveness of bureaucracy is often lost over time.

Rules are enforced overzealously and applied to all cases in an impersonal and inappropriate way. Bureaucratic leaders become impersonal, and the rationality of the system disappears. Nevertheless, organization members, trapped in an iron cage of control, continue to support the bureaucratic authority system.